SMS Terms & Conditions

SMS Terms & Conditions

By providing your mobile phone number to DEEVE at checkout, you agree to receive transactional text messages from us. Consent to receive SMS messages is collected at checkout when you provide your phone number and opt in to receive order and shipping updates.

Message Types

We send the following types of SMS messages exclusively:

  • Order confirmation notifications
  • Shipping and tracking updates
  • Out-for-delivery and delivery confirmations
  • Account creation and update confirmations
  • Purchase receipts and alerts

We do not send promotional or marketing messages via SMS.

Message Frequency

Message frequency varies based on your order activity. You may receive up to 5 messages per order.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent. To re-subscribe, reply START at any time.

Help

For help, reply HELP to any message, or contact us at deeve.ca/pages/contact.

Privacy

Your mobile number and personal information are handled in accordance with our Privacy Policy. We do not share your phone number with third parties for marketing purposes.

Supported Carriers

Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Rogers, Bell, Telus, and other major North American carriers. Carrier support may vary.

Last updated: July 2026